About us

Logistikheld stands for well-thought-out operations, personal support, and logistics that fit your business. Learn more about our team, our values, and what we offer.

Get in touchReliable. Personal. Transparent.

Transport & warehousingFulfillment & contract logisticsDedicated contacts

Bahri Fakrou

Managing director

Who we are

We are a logistics company focused on transport, warehousing, fulfillment, and contract logistics. Our clients are businesses in retail, industry, and e-commerce who need dependable partners – not just a vendor, but people who think ahead.

We specialise in flexible solutions: from single shipments to long-term logistics structures. We combine regional proximity with wider reach so that goods, information, and schedules stay aligned.

Our mission · Our standards

We stand for reliability, efficiency, and personal support. Our standard is that you know what happens when – and that we deliver on what we promise.

That means clear communication, on-time processes, and a team that takes ownership instead of passing issues on.

Our strengths

Flexible solutions

We adapt processes to your industry, volumes, and seasonality – not one-size-fits-all.

On-time operations

Predictable time windows, traceable steps, and coordination that keeps supply chains stable.

Dedicated contacts

You know who to call. Short paths and direct communication instead of anonymous hotlines.

Logistics experience

From goods-in to delivery – we know typical bottlenecks and plan for them.

Our services at a glance

The main areas in brief – with more detail on each dedicated page.

Transport logistics

National and international transport, general cargo, part and full loads.

Open service

Customs clearance

Import and export customs clearance aligned with transport and documentation.

Open service

Warehouse logistics

Storage, handling, inventory management, and picking.

Open service

Fulfillment

Pick & pack, shipping, and returns for retailers and online shops.

Open service

Contract logistics

Individual, long-term logistics solutions for business customers.

Open service

Logistics floor and structured operations

How we work

From first enquiry to ongoing support – a clear path we walk through with you.

Enquiry and requirements
You outline goals, volumes, and constraints. We clarify open points and assess how best to support you.
Planning and proposal
We develop a structured plan, transparent costs, and clear time windows – aligned with your processes.
Delivery
We launch the agreed services, coordinate operations, and keep you informed on progress.
Ongoing support
After go-live we stay involved: coordination when things change, optimisation, and a steady contact for questions.

Quality & responsibility

Careful processes and reliable execution are central for us. We focus on solid documentation, traceable flows, and safety along the chain – from receipt to delivery.

Where it makes sense, we also consider sustainability: more efficient routes, sensible packaging, and realistic goals instead of empty promises.

Our team · Contacts

Real people stand behind Logistikheld – with experience in transport, warehousing, and customer care. We value direct dialogue: your request reaches the colleagues who actually shape your logistics.

We are happy to introduce specific contacts for your project in conversation – so you know from day one who to reach.

Why clients work with us

We combine dependability with flexibility and take time to understand your business. You get clear agreements, traceable processes, and a team that thinks with you – instead of just ticking boxes.

If you want a partner that treats logistics as part of your success, you are in the right place.

Ready to take your logistics to the next level?

Contact us

Tell us what you need. We will get back to you as soon as possible.

We only use your information to handle your request.

Logistikheld management — A personal contact—we will get back to you.

About us

Who we are

Our mission · Our standards

Our strengths

Flexible solutions

On-time operations

Dedicated contacts

Logistics experience

Our services at a glance

Transport logistics

Customs clearance

Warehouse logistics

Fulfillment

Contract logistics

How we work

Enquiry and requirements

Planning and proposal

Delivery

Ongoing support

Quality & responsibility

Our team · Contacts

Why clients work with us

Ready to take your logistics to the next level?

Contact us